Billing and Payment Policy

Florencia Melbourne – Payment and Security

At Florencia Melbourne Store, we make it easy and secure for you to complete your purchases. Below, you will find all the information regarding our available payment methods and payment policy.

Payment Methods

We accept the following payment options:

  • Visa
  • Mastercard
  • Google Pay
  • Apple Pay
  • UnionPay
  • SHOP Pay
  • Americal Express

Currency

All transactions on Selviz are processed in Australian dollars (AUD $)

Tax Calculation

Any applicable taxes are calculated and added to the total price at checkout. No separate VAT is charged.

Payment Security

Your payment security is our priority. Florencia Melbourne ensures that all transactions are encrypted and securely processed to protect your personal and financial information.

Payment Authorization

By placing an order on Florencia Melbourne you authorize us to charge your selected payment method for the total order amount, including any applicable taxes and shipping costs.

Order Confirmation

Once your payment is completed, you will receive an order confirmation via email to the address provided at checkout. This email will include:

  • Order details
  • Total amount paid
  • Shipping information

Payment Disputes

If you experience a payment dispute or unauthorized transaction, please contact our customer service for prompt assistance.

Payment Processing Time

Payments are typically processed immediately after ordering, but in some cases, it may take 1-2 business days.

Payment Errors

If your payment is unsuccessful, you can:

  • Verify the entered payment details
  • Try an alternative payment method
  • Contact your bank or our support team for further assistance

Policy Updates

Selviz reserves the right to update or modify this payment policy without prior notice. We recommend reviewing this policy regularly for any changes.

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